IM61006: Business Process Re-Engineering
IM61006 | |
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Course name | Business Process Re-Engineering |
Offered by | Industrial & Systems Engineering |
Credits | 3 |
L-T-P | 3-0-0 |
Previous Year Grade Distribution | |
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Semester | Spring |
Syllabus
Syllabus mentioned in ERP
Prerequisite: IM31007 Production Planning and ControlHistorical background: Nature, significance and rationale of business process reengineering (BPR), Fundamentals of BPR.Major issues in process redesign: Business vision and process objectives, Processes to be redesigned, Measuring existing processes, Role of information technology (IT) and identifying IT levers.Designing and building a prototype of the new process: BPR phases, Relationship between BPR phases.Typical BPR activities within phases: Change management, Performance management, and programme management.BPR and continuous improvement: Coordination and complementary efforts, IT capabilities and their organizational impacts, Implementation of BPR, Stages of implementation and critical aspects, Case studies on BPR.Books 1.Organizational Transformaion Through Business Process Reengineering: Applying Lessons Learned, Vikram Sethi and William King, Pearson Education India.